Privacy Policy

Watson Fuels is committed to protecting the privacy of your personal data collected from you as you use the Website. This Privacy Policy forms part of the Terms and Conditions for use of and access to the Website

  1. By submitting personal data to Watson Fuels via the Tankscout Website, you agree that Watson Fuels may collect, use and store such data as described in this Privacy Policy and elsewhere on the Website.

  2. Watson Fuels may use the personal data you provide in order to provide you with the best possible customer service and, with your permission, to keep you updated about Watson Fuels services and products.
    If at any time you wish to be removed from Watson Fuels database, or you no longer wish to receive communications from Watson Fuels, please contact us at Watson Fuels, Callow Park, Callow Hill, Brinkworth, Chippenham, Wiltshire, SN15 5FD or via the website

  3. Watson Fuels will never sell your personal data or make it available to any third parties except as set out in this Privacy Policy and elsewhere on the Website.

  4. Watson Fuels has implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

  5. Watson Fuels may use cookies to identify you and to track usage of the Website, diagnose problems with the Website server and administer the Website. By accepting cookies, you will be permitted access to the Website without having to log in each time you visit.

  6. The Website may include links to third-party websites. Watson Fuels can not control and is not responsible for the contents of such websites or for any privacy or data collection policies they may employ.

  7. Watson Fuels reserves the right to amend this Privacy Policy from time to time without prior notice.

Terms and conditions
Complaints Handling

At Watson Fuels, we have been delivering excellent customer service for over 60 years. We always endeavour to do everything we can to ensure every customer has the best possible experience. However, we know from time to time things can go wrong. If that happens, please let us know so we can put it right.

To get in contact with us, you can call your local depot where our staff will resolve most concerns straightaway. Alternatively, you can email and we will be in touch within two working days.

For more information on our Complaints Procedure please click here where you will be able to find out how your concern will be dealt with.